Drop-In (Dogs, Cats, Other Animals)

Service Description

Pet sitting visits are perfect for pets who need care while you are not there, but don’t necessarily need someone to sleep with. Each visit begins in increments of 30 minutes, for as long as you’d like and as often as you need. Petsitting visits include: -Care for your pets as many times a day as needed (3 daily visits minimum for dogs, and once daily minimum for cats and other animals) -Making every attempt to maintain your pets’ regular routine. All the love, hugs, belly rubs and attention that your pet needs. -Fresh food, water and treats -Walks, exercise and play time -Medication administration -Cleaning and tidying up of pet living areas -Potty breaks and cleaning of litter boxes Home-related Care: -Mail, newspapers and packages are brought in daily -Your plants are watered -Your lights and blinds are alternated -Your trash is put out and cans brought in -We will even fill your bird feeders!

Cancellation Policy

All Dog Walking or Drop-In Services - provided for clients during the weekend or on a non-major holiday are subject to a $17.50 cancellation fee for each and any visit cancelled inside of 24 hours. Cancellations inside of 24 hours for a drop-in visit on Thanksgiving, Christmas Eve, Christmas Day, New Year’s Eve and New Year’s Day are 100% due and non-refundable Pet Sitting and Overnight Services - The Malvern Mutt LLC requires a non- refundable 10% deposit of the total pet sitting price at the time of booking in order to reserve your dates. Reservations are not confirmed until the deposit has been received. The total pet sitting cost must be paid in full 30 days prior to the start of pet sitting services. If due to an unforeseen event you should need to cancel your booking, you must do so in writing by text or email no less than 30 days prior to pet sitting services. Cancellations made in writing by text or email 30 days or more prior to pet sitting services will receive a full refund minus the deposit; if you cancel 29 days or less before pet sitting services, you will receive 45% of your payment back minus the deposit. ​ If we cancel the pet sitting services for any reason, 100% of the deposit and pet sitting services cost will be refunded Returning early - The full contract agreement amount will be charged if you begin services and return home early. Time is reserved and cannot be resold on such short notice. Full price will also be charged if a Malvern Mutt LLC associate arrives at your house, but is turned away. Inclement weather, "Acts of God" - Visits cancelled when there is a severe weather warning will not be charged a cancellation fee, but advisories and other less serious weather concerns will be charged if it is safe for our employees to travel and service your pet. All cancellations / changes to scheduled services must be made by emailing to shepherd12214@gmail.com or texting The Malvern Mutt at 484-393-1077 Rescheduling - Any date changes made to existing Petsitting or Overnight services will incur a $75.00 rescheduling fee. Last Minute Services - (bookings inside of 24 hours) – There will be a $5 surcharge per visit added to services provided last minute (within 24 hours). Holidays - Dog Walks and drop-in visits on holidays incur a $10 surcharge per visit. Holiday bookings for Overnight and Pet Sitting services incur a $25 surcharge per night. Holidays include: Labor Day Weekend (Friday through Monday), Thanksgiving Day, Christmas Eve, Christmas Day, New Year’s Eve, New Year’s Day, Memorial Day Weekend (Friday through Monday), and Independence Day. Reservations for Thanksgiving require 100% non-refundable payment in full 60 days prior. Reservations for Christmas and or New Year’s require 100% non-refundable payment in full 60 days prior. All Policies, Procedures and Rates are subject to change without notice.

Contact Details